ÐÔÉ«ÌÃ

For students awarded on or after 10 December 2025, your award certificate and transcript are available digitally via the Student Certificate Portal, a secure service that allows you to access and manage your award documents online.

Through this portal, you can:

• View electronic versions of award certificates and related documents
• Share documents with third parties such as employers or agencies.
• Manage who has access to your documents.
• Request your first physical copy of your certificate free of charge, order and pay for transcripts and replacement certificates, and report any issues.

How to access:

Visit and log in or register using your details.

• Portal access is free for the first three months from the date your award is conferred.
• After three months, a one-time £15.00 fee applies for lifetime access.

Please Note: you are advised to access the portal to view and order your documents as soon as possible after confirmation of your award.

Your university transcript supplements your university certificate by providing a breakdown of the modules you studied, the marks and credits you achieved, and the degree date and classification.

A physical copy of your official transcript printed on watermarked paper can be ordered through the Student Certificate Portal for a fee of £5.00 plus postage.

For guidance and FAQs, please visit our .

Students awarded before 9 December 2025 will receive their award documentation via post, and can request additional transcripts.

The Student Certificate Portal will soon be accessible to recipients awarded prior to 9 December 2025. Alumni will receive notification as their access is granted, along with a link to help and guidance at that time.

The certificate the University issues is proof of the conferment of your award and is a unique and valuable document. Under no circumstances will the University issue additional or duplicate copies of your certificate if you still have the original certificate within your possession. Replacement certificates can only be issued if your original certificate has been lost or damaged, and the University reserves the right not to issue a duplicate nor specify the reasons for its decision. Replacement certificates are issued in what was your official name at the time of study.

The University is only able to issue replacement certificates for awards made by the University from 1993 onwards. Awards before this date were made by the Council for National Academic Awards (CNAA), and the Open University is now responsible for these records. Further information can be found on the Validation Services page of the Open University.

For students awarded on or after 10 December 2025, replacement certificates can be ordered and paid for online through our Student Certificate Portal for a fee of £30.00 plus postage.

How to Order

1. Visit and log in or register using your details.
2. Click the ‘Order’ link.

Please allow for up to two weeks for UK delivery and four weeks for international delivery for processing your request.

For guidance and FAQs, please visit our .

For students awarded before 9 December 2025 replacement certificates can be requested through the below application form.

Please complete the request form and ensure that you have attached a copy of your proof of identity (e.g. passport, driving licence).

If you have changed your name since you were enrolled at the University, please also provide proof of your name change, such as your marriage certificate or a change of name deed.

The Student Certificate Portal will soon be accessible to recipients awarded prior to 9 December 2025. Alumni will receive notifications as their access is granted, along with a link to help and guidance at that time.